How to submit a support ticket via the Reejig Customer Portal

1. Access the Customer Portal:

Welcome! you are currently in the Knowledge Hub portal. At the top of the page, locate the prominent heading labeled 'Go to Customer Portal.'
Click on this heading to access the Customer Portal for further assistance.

2. Navigate to Ticket Dashboard:

Upon reaching the Customer Portal, you'll be directed to the dashboard displaying current tickets.
Click on the option labeled 'File a Support Ticket' located below the dashboard.

3. Provide Detailed Information about your issue:

In the support ticket form, ensure to provide as much context and detail as possible.
Clear descriptions assist the support team in understanding and addressing the issue effectively.

4. Upload relevant attachments or images:

It is highly recommended that you upload any relevant attachments or images that depict the current issue you are encountering to help the Reejig technical team understand the problem.